Privacy Policy

Last updated: March 28, 2026

SkySynq ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our synchronization service and website.

1. Information We Collect

We collect minimal information necessary to provide our service:

• Account Information: Email address and name provided through Google OAuth when you create an account.
• Usage Data: Aggregate bandwidth usage and connection timestamps for service optimization. We do not log your browsing activity, DNS queries, or IP addresses associated with your sync sessions.
• Payment Information: Processed by our third-party payment provider. We do not store credit card numbers or financial details.

2. How We Use Your Data

We use the collected information to:

• Provide, maintain, and improve our synchronization service
• Process transactions and manage your account
• Send service-related communications (e.g., security alerts, maintenance notices)
• Detect and prevent fraud, abuse, or violations of our terms
• Comply with legal obligations

3. Data Retention

We retain your account information for as long as your account is active. Aggregate usage statistics are retained for up to 90 days. Upon account deletion, your personal data is permanently removed within 30 days.

4. No-Logs Policy

We maintain a strict no-logs policy for synchronization traffic. We do not monitor, record, or store the contents of your data transfers, the destinations of your connections, or your IP address in association with sync sessions.

5. Security

We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and access controls. Our synchronization connections use strong encryption protocols to protect your data.

6. Third-Party Services

We do not sell, trade, or rent your personal information. We may share data with:

• Google OAuth: For authentication purposes only. We receive your name and email address.
• Payment processors: To handle subscription transactions securely.
• Infrastructure providers: To deliver our synchronization service (servers, CDN).
• Law enforcement: Only when required by valid legal process, and only to the extent of data we actually possess.

7. Cookies

We use essential cookies to maintain your session and preferences. We do not use tracking cookies or third-party advertising cookies. You can manage cookie settings in your browser.

8. Your Rights (GDPR)

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@skysynq.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@skysynq.com or through our Telegram community.